Features in Advisor Platforms
for Wealth Management
We ask vendors to mark their product against our feature list. It is not available for all products and in some cases we have derived data from publicly available sources. The list of features follows. Vendors can add a further 10 key features of their own.
Advisor Productivity
Tools enhancing advisor efficiency, workflow, and effectiveness
- Activity Tracking
- Measurement of advisor activities and productivity metrics
- Advisor Dashboard
- Personalized interface showing priorities, tasks, and client information
- Artificial Intelligence Assistance
- AI-powered tools for research, recommendations, or administrative tasks
- Automated Workflows
- Pre-built processes for common advisor activities with tracking
- Batch Processing
- Ability to perform actions across multiple clients simultaneously
- Calendar Integration
- Connection with scheduling tools for meeting management
- Digital Signature Support
- Integration with e-signature platforms for paperless workflows
- Knowledge Management
- Repository of best practices, policies, and reference materials
- Meeting Preparation Tools
- Automated generation of client review materials and talking points
- Mobile Access
- Responsive design or dedicated app for on-the-go advisory work
- Notification Management
- System for prioritizing and managing alerts and updates
- System Response Time
- Average time for the platform to respond to standard advisor queries
- Template Library
- Collection of pre-approved communications, plans, and proposals
Client Experience
Features enhancing the quality of service and experience delivered to clients
- Appointment Scheduling
- Online tools for clients to book meetings with advisors
- Client Feedback Collection
- Mechanisms for gathering and acting on client satisfaction input
- Client Portal Quality
- Sophistication and usability of the client-facing digital experience
- Client Portal Uptime
- Percentage of time the client portal is available and functioning properly
- Digital Document Sharing
- Secure system for exchanging documents with clients
- Educational Content Integration
- Access to financial education resources tailored to client situations
- Goal Visualization
- Interactive tools showing progress toward financial objectives
- Mobile App Availability
- Dedicated mobile application for clients to access accounts and plans
- Net Worth Dashboard
- Comprehensive view of client's total financial picture
- Personalized Reporting
- Ability to customize reports based on client preferences and needs
- Secure Messaging
- Private communication channel between clients and advisory team
- Self-Service Capabilities
- Features allowing clients to initiate common requests independently
- White-Labeling Options
- Ability to customize branding of client-facing interfaces
Client Management
Features related to managing client relationships, profiles, and interactions
- Client Capacity
- Maximum number of client profiles the system can efficiently manage
- Client Engagement Analytics
- Metrics on client interactions, satisfaction, and relationship depth
- Client Onboarding Workflow
- Streamlined digital process for bringing new clients onto the platform with automated documentation and compliance checks
- Client Portal Integration
- Connection with client-facing interfaces, allowing advisors to see what clients see
- Client Segmentation
- Tools to categorize clients based on wealth tiers, service needs, profitability, or custom criteria
- Communication Tools
- Integrated email, messaging, and notification systems that maintain records of client communications
- Contact Management
- System for tracking all client interactions, communications, and touchpoints
- Document Management
- Secure repository for client-related documents with version control and compliance tracking
- Household Relationship Mapping
- Ability to link and visualize family relationships, joint accounts, and household financial connections
- Prospect Management
- Tools for tracking and nurturing potential clients through the sales pipeline
- Task Management
- System for creating, assigning, and tracking client-related tasks and follow-ups
- Unified Client Profile
- Comprehensive 360-degree view of client information, relationships, accounts, and activities in a single interface
Compliance & Supervision
Features supporting regulatory compliance, risk control, and oversight
- Audit Trail
- Comprehensive logging of system activities for regulatory review
- Best Interest Documentation
- Features supporting documentation of best interest or fiduciary considerations
- Communication Archiving
- System for retaining client communications in compliance with regulations
- Compliance Dashboard
- Central view of compliance status across advisors and clients
- Compliance Rule Capacity
- Maximum number of concurrent compliance rules that can be actively monitored
- Conflict of Interest Management
- Tools for identifying and addressing potential conflicts in recommendations
- Exception Reporting
- Automated identification of transactions or activities requiring review
- Fee Disclosure Management
- Tools for calculating, disclosing, and documenting advisory fees and costs
- KYC/AML Integration
- Tools for Know Your Customer and Anti-Money Laundering compliance
- Regulatory Reporting
- Automated generation of required regulatory filings and reports
- Regulatory Update Management
- Process for implementing changes to comply with new regulations
- Suitability Assessment
- Framework for ensuring investment recommendations match client profiles
- Supervision Workflows
- Processes for supervisory review of advisor activities and recommendations
Data Integration & Analytics
Capabilities for connecting with other systems and leveraging data for insights
- API Ecosystem
- Extensible architecture allowing connection with third-party applications
- Account Aggregation
- Ability to incorporate held-away assets and liabilities into comprehensive client view
- Business Intelligence Tools
- Analytics capabilities for identifying trends and opportunities across client base
- CRM Integration
- Connection with customer relationship management systems for unified client data
- Core Banking Integration
- Seamless connectivity with the bank's central account and transaction systems
- Custodian Data Feeds
- Automated imports of account and position data from custodial platforms
- Custom Reporting Engine
- Tools allowing advisors to create personalized reports for clients or management
- Data Quality Management
- Processes for ensuring data accuracy, completeness, and consistency
- Data Visualization
- Interactive tools for exploring and presenting complex financial data
- Data Warehousing
- Infrastructure for storing and analyzing historical client and performance data
- Integration Processing Capacity
- Maximum volume of data imports and exports the system can handle daily
- Machine Learning Capabilities
- Advanced analytics using AI to identify patterns and generate insights
- Market Data Integration
- Access to real-time or delayed market pricing and information
Financial Planning
Tools and capabilities for creating comprehensive financial plans and scenarios for clients
- Cash Flow Analysis
- Tools for analyzing and projecting client income, expenses, and liquidity needs
- Client-Facing Plan Visualizations
- Engaging graphical representations of financial plans designed for client understanding
- Education Planning
- Specialized planning tools for college and education funding goals
- Estate Planning Integration
- Features supporting wealth transfer strategies and estate planning scenarios
- Goal-Based Planning
- Framework for creating, tracking, and adjusting plans based on client life goals
- Insurance Analysis
- Capabilities for evaluating coverage needs and incorporating insurance products into financial plans
- Monte Carlo Simulation
- Probability analysis showing likelihood of plan success under various market scenarios
- Plan Generation Speed
- Time required to generate a comprehensive financial plan with standard inputs
- Plan Monitoring
- Automated tracking of plan progress against goals with alerts for variances
- Retirement Planning
- Specialized tools for projecting and optimizing retirement scenarios and income strategies
- Risk Capacity Assessment
- Tools to evaluate a client's financial ability to withstand market volatility
- Tax Planning
- Tools for tax optimization, harvesting, and projection across client accounts
- What-If Scenario Modeling
- Ability to create and compare multiple planning scenarios with different assumptions
Investment Management
Capabilities for portfolio construction, monitoring, and management
- Alternative Investment Support
- Ability to incorporate and report on non-traditional investments like private equity, hedge funds, or real estate
- Asset Allocation Tools
- Analytics for optimizing portfolio diversification across asset classes
- ESG/SRI Screening
- Tools for incorporating environmental, social, governance, or socially responsible criteria into portfolios
- Fee Analysis
- Tools for calculating, disclosing, and optimizing investment costs and advisory fees
- Investment Proposal Generation
- Automated creation of compliant, personalized investment proposals
- Investment Research Access
- Integration with research platforms and content for security selection
- Model Portfolio Management
- Infrastructure for creating, managing, and implementing model portfolios across client accounts
- Performance Reporting
- Comprehensive reporting on portfolio performance with benchmarking capabilities
- Portfolio Drift Alerts
- Automated notifications when portfolios move outside of target allocations
- Rebalancing Engine
- Automated tools for identifying and executing portfolio rebalancing opportunities
- Rebalancing Speed
- Time required to analyze and generate rebalancing recommendations for the average client portfolio
- Tax-Aware Investing
- Capabilities for tax-efficient investing and tax-loss harvesting
- Trading Integration
- Connectivity with order management and execution platforms
Risk Management
Tools for assessing, communicating, and managing client risk profiles and portfolio risk
- Behavioral Risk Assessment
- Tools to identify and address client behavioral biases that impact investment decisions
- Correlation Analysis
- Tools to analyze and visualize relationships between different investments
- Downside Protection Strategies
- Tools for implementing hedging or protection strategies in portfolios
- Portfolio Risk Analysis
- Tools to measure and visualize risk metrics across client portfolios
- Risk Budget Management
- Framework for allocating risk across portfolio components
- Risk Model Options
- Number of different risk modeling methodologies available in the system
- Risk Monitoring Alerts
- Automated notifications when portfolio risk metrics exceed thresholds
- Risk Profiling
- Questionnaires and tools to assess client risk tolerance and preferences
- Risk Visualization Tools
- Client-friendly graphics that effectively communicate risk concepts
- Risk-Adjusted Return Analysis
- Metrics showing performance in the context of risk taken
- Scenario Analysis
- Tools to model portfolio performance under specific market scenarios
- Stress Testing
- Capability to simulate portfolio performance under extreme market conditions
Team Collaboration
Features supporting coordination among advisory team members and specialists
- Activity Logging
- Transparent record of all team member actions and client interactions
- Collaborative Document Editing
- Ability for multiple team members to work on plans or proposals simultaneously
- Coverage Management
- Tools for managing team coverage during absences or transitions
- Cross-Team Referrals
- Process for managing client referrals between advisory teams
- Internal Messaging
- Secure communication system for team coordination about client matters
- Maximum Team Size
- The largest number of team members that can be effectively supported on a single client relationship
- Performance Tracking
- Metrics on team effectiveness and service delivery
- Role-Based Access Control
- Granular permissions system controlling what different team members can view and modify
- Shared Calendar
- Team visibility into meeting schedules and client commitments
- Specialist Integration
- Framework for incorporating subject matter experts into client service
- Team Assignment
- Ability to define service teams around clients with clear responsibilities
- Workflow Assignment
- System for routing tasks to appropriate team members with tracking
Technical Architecture
Underlying technical capabilities, security, and infrastructure
- Browser Compatibility
- Support for various web browsers and operating systems
- Cloud-Based Architecture
- Platform delivered via secure cloud infrastructure rather than on-premises
- Customization Options
- Ability to adapt platform to firm-specific needs and workflows
- Data Security Protocols
- Comprehensive safeguards protecting client and firm information
- Disaster Recovery
- Robust backup and restoration capabilities in case of system failure
- Integration Architecture
- Framework for connecting with other systems via APIs or other methods
- Maximum Concurrent Users
- Number of users who can actively use the system simultaneously without performance degradation
- Multi-Factor Authentication
- Enhanced login security requiring multiple verification methods
- Performance Optimization
- Design focused on speed and responsiveness for complex operations
- Scalability
- Ability to grow with increasing users, clients, and transaction volume
- Single Sign-On Support
- Integration with enterprise authentication systems
- System Reliability
- Platform stability and resistance to outages or performance issues
- System Uptime
- Percentage of time the system is operational and available to users
- Update Frequency
- Regular delivery of new features and improvements