Features in Fee Negotiation and Benchmarking Software
for External Manager Relations
We ask vendors to mark their product against our feature list. It is not available for all products and in some cases we have derived data from publicly available sources. The list of features follows. Vendors can add a further 10 key features of their own.
Benchmarking and Analytics
Tools for comparing fee structures versus market peers, relevant indices, and internal guidelines.
- Benchmark Update Frequency
- Frequency at which benchmarking data is refreshed.
- Custom Peer Group Definition
- Users can define and adjust their own benchmark or peer comparison group.
- Fee Decomposition
- Analysis of fee components, such as management fee, performance fee, other charges.
- Fee Leakage Identification
- Detects hidden/implicit fees not clearly disclosed or out of line with market.
- Market Data Updates
- Regular updates of market fee benchmarks and indices.
- On-demand Custom Analytics
- Users can request or generate custom comparative analyses.
- Outlier Detection
- Alerts users to abnormal fee arrangements relative to benchmarks.
- Peer Universe Coverage
- Number of peer funds or mandates included in benchmarking datasets.
- Performance vs Fee Correlation
- Evaluate relationship between fees charged versus actual performance.
- Scenario Modeling
- Users can create hypothetical changes and evaluate impact on benchmarks.
- Statistical Analysis Tools
- Support for calculating percentiles, averages, quartiles, and other statistics.
- Trend Analysis
- Ability to chart and analyze trends in fee levels over time.
Collaboration and Workflow
Facilitates team collaboration, task management, approvals, and communication throughout the fee management process.
- Collaboration History
- Access to full logs of all comments, edits, and decisions made per negotiation.
- Commenting/Discussion Threads
- Support for threaded comments attached to fee negotiations or benchmarking data.
- External Stakeholder Invitations
- Securely invite third parties (e.g., consultants, legal) into selected workflow steps.
- Integrated Email Alerts
- Send email notifications triggered by workflow events.
- Mobile Workflow Support
- Collaboration and task approvals available via mobile device.
- Notifications and Reminders
- Automatic reminders for critical negotiation milestones or deadlines.
- Realtime Collaboration
- Multiple users can work simultaneously on the same negotiation or report.
- Role-Based Task Routing
- Route tasks to users depending on seniority, expertise, or division.
- Team Task Assignment
- Assign tasks related to fee negotiation, review, or reporting to specific users.
- Workflow Customization
- Ability to customize sequential and parallel approval paths or negotiations.
Compliance and Policy Management
Ensures that all fee arrangements, negotiations, and reporting adhere to fund guidelines, policies, and regulations.
- Approval Workflow Integration
- Integrates compliance sign-off into negotiation and fee change workflows.
- Audit Logging
- Tracks every user action, change to fee schedules, and negotiation edits.
- Automated Compliance Alerts
- Triggers alert when proposed terms fall outside of policy guidelines.
- Custom Policy Documentation
- Stores and manages custom fund, board, or regulatory fee policies.
- Historical Compliance Evidence
- Stores documentation demonstrating full compliance for audit purposes.
- Policy Rule Engine
- Configurable engine for setting and monitoring compliance with internal fee policies.
- Policy Violation Reporting
- Reports and analyzes any breaches or overrides of established policies.
- Regulatory Change Updates
- Monitor and update fee policies as regulations evolve.
- Segregation of Duties
- Restricts and logs who can propose, approve, and implement fee terms.
- User Access Controls
- Granular permission levels for user roles and policy visibility.
Data Integration
Capabilities related to sourcing, ingesting, and harmonizing fee and performance data from internal and external systems and vendors.
- API Connectivity
- Ability to connect to third-party data sources, custodians, and internal systems via APIs.
- Bulk Data Import
- Import fee data in bulk from files such as CSV, Excel, or other standardized formats.
- Custom Data Source Support
- Allows users to configure integrations with non-standard or proprietary data feeds.
- Data Mapping/Transformation
- Ability to flexibly map and transform disparate data into a standardized format for analysis.
- Data Refresh Rate
- The frequency with which data can be synchronized or updated in the system.
- Data Validation
- Automated checks and controls to ensure imported data meets quality standards.
- Direct Custodian Feeds
- Receive automated fee and exposure data feeds directly from custodians.
- Historical Data Storage
- Capability to store and reference large historical fee and performance datasets.
- Integration with CRM
- Interfaces with client relationship management for context on negotiation history.
- Manual Data Entry Interface
- User-friendly UI for manual input or correction of fee-related data.
Fee Calculation Engine
Automated calculation and simulation of fee structures for traditional and alternative mandates.
- Adjustable Assumptions
- Users can input custom asset growth, performance, and other variables.
- Audit Trail for Calculations
- Provides a transparent, step-by-step calculation log.
- Cash Flow Modeling
- Projects the effect of fees on cash flows under different scenarios.
- Complex Formula Handling
- Supports tiered, hurdle rate, high-water mark, catch-up, and other advanced fee formulas.
- Currency Handling
- Supports multi-currency fee calculations and reporting.
- Custom Fee Schedule Input
- Users can input and store bespoke fee schedules for each manager.
- Fee Forecasting
- Ability to project future fees based on assumptions or simulated outcomes.
- Multi-class Fee Support
- Ability to model fee structures for different share or mandate classes.
- Performance Fee Granularity
- Level of detail supported for modeling performance-based fee structures.
- Simulation Speed
- Number of different fee arrangements that can be simulated per minute.
Integration and Extensibility
Features enabling connectivity with other systems and configurability for unique use cases.
- Custom Data Connector Capability
- Users can build and deploy custom connectors for proprietary data feeds.
- Export to BI Tools
- Direct compatibility with business intelligence solutions (e.g., Tableau, Power BI).
- Legacy System Migration Tools
- Built-in tools and guidance for migrating data from old systems.
- Open API
- Full-featured API allows integration with upstream and downstream systems (e.g., risk, accounting).
- Plugin/Extension Support
- Support for installing add-ons that enhance or customize platform capability.
- Single Sign-On Integration
- Platform integrates with corporate identity management for simplified login.
- Third-Party Regulatory Interface
- Automated reporting or data transfer to regulatory agencies or auditor portals.
- Versioned API Documentation
- Detailed, version-controlled documentation for developers and integrators.
- Webhooks/Push Notifications
- Send real-time notifications or updates to external applications.
- White-labeling and Branding
- Allows overlays of fund or sponsor branding for internal/external presentation.
Negotiation Support Tools
Capabilities designed to inform, track, and enhance the manager fee negotiation process.
- Approval Workflow Customization
- Customizable approval chains for finalizing negotiated terms.
- Automated Proposal Generation
- System generates counter-offers or proposals based on analysis and policy.
- Best Practices Library
- Provides templates, guidelines, and market intelligence around negotiation tactics.
- Deal Documentation Tracking
- System for storing and managing documentation related to negotiation rounds and outcomes.
- Historical Negotiation Repository
- Database of all past negotiations for reference and lessons learned.
- Meeting Scheduler
- Integrated calendar and scheduling tools for meetings and deadlines.
- Negotiation Outcome Analytics
- Post-negotiation analysis to assess how fee reductions were achieved.
- Negotiation Status Dashboard
- Real-time overview of the state and stage of all ongoing negotiations.
- Negotiation Workflow Management
- Track progress through negotiation stages, approvals, and digital signatures.
- Negotiator Collaboration Tools
- Supports real-time messaging, sharing of notes, and coordinated edits among negotiating team.
Reporting and Visualization
Features addressing the creation, formatting, and delivery of reports and dashboards for fees and benchmarking.
- Automated Data Annotation
- System can tag or explain anomalies or highlights within reports.
- Custom Report Builder
- Allows users to design and generate tailored fee, benchmarking, and negotiation reports.
- Data Table Export
- Direct export of raw and formatted data tables for further user analysis.
- Drill-down Visualization
- From summary views, users can drill into detailed fee components and sources.
- Export Formats
- Number of report and data export types supported (e.g., PDF, Excel, PowerPoint).
- Graphical Fee Comparison
- Visual comparison of own fees vs benchmarks and across calendar periods.
- Interactive Dashboards
- Real-time, user-customizable dashboards for visualizing key fee metrics.
- Regulatory Report Templates
- Includes templates that comply with local regulatory or internal requirements.
- Role-based Report Access
- Control which users can access specific types of reports.
- Scheduled Report Distribution
- Automate delivery of routine reports to stakeholders.
Scalability and Performance
Platform’s capacity to handle increased data volume, user load, and complex analytics without degradation.
- Average Page Load Time
- Measured front-end system response for a standard dataset.
- Concurrent User Capacity
- Max number of users supported simultaneously without performance loss.
- Data Volume Capacity
- Maximum data storage supported before performance degradation.
- Disaster Recovery SLA
- Maximum outage time for system recovery to full functionality.
- Elastic Resource Scaling
- Platform automatically scales server resources during demand spikes.
- Historical Data Performance
- Maintains high performance for analytics on 5+ years of historical data.
- Multi-region Deployment
- Supports users and data across multiple geographic jurisdictions for redundancy.
- Peak Simulation Performance
- Maximum number of fee scenarios or calculations per hour.
- Uptime Guarantee
- Service level guarantee for minimum available uptime.
- Zero Downtime Upgrades
- System upgrades occur without interrupting user work.
Security and Access Control
Technological measures to keep confidential fee, contract, and team information secure and permissioned.
- Access Expiry Management
- Automatically expires or restricts access after set periods of inactivity or role changes.
- Audit Trail for Access
- Tracks every login, change of credentials, and privileged activity.
- Data Residency Options
- Allows users to select or request specific data localization requirements.
- Encryption at Rest
- All fee and contract data is encrypted while stored.
- Encryption in Transit
- All communications between users and servers are encrypted.
- Field-Level Access Control
- Sensitive data fields (e.g., manager/mandate-level fees) can be hidden by user permission.
- Incident Response Protocols
- Documented and tested procedures if a data breach is detected.
- Role-based Security Grouping
- Assigns security policies based on user roles and teams.
- Secured API Gateways
- All external API integrations pass through secure gateway filtering.
- User Authentication Method
- Support for advanced authentication mechanisms (e.g., SSO, 2FA).
User Experience and Interface
Design and usability features that make the platform intuitive and efficient for all user types.
- Accessibility Compliance
- UI designed per AA/AAA accessibility standards for all users.
- Background Auto-save
- All changes and inputs are auto-saved to prevent data loss.
- Customizable Dashboard Layouts
- Each user can configure their dashboard views.
- Favorite/Saved Views
- Users can bookmark or save favorite report/filter settings.
- In-platform Help and Tooltips
- Contextual help resources and tooltips guide users through features.
- Intuitive Navigation
- Clearly structured menus and paths for efficient navigation.
- Multi-language Support
- Platform can be delivered in multiple languages.
- Responsive Design
- System works effectively across desktop, tablet, and mobile displays.
- Search Capability
- Powerful search for fee schedules, negotiations, or documents.
- User Activity Dashboards
- Dashboard summary of all user’s recent activity and open tasks.