Features in Financial Close Automation Systems
for Finance and Accounting
We ask vendors to mark their product against our feature list. It is not available for all products and in some cases we have derived data from publicly available sources. The list of features follows. Vendors can add a further 10 key features of their own.
Controls & Compliance
Features designed to ensure regulatory and organizational compliance, with full auditability.
- Approval Workflows
- Configurable approval flows for journal entries and reconciliations.
- Attestation Processes
- Enables formal certification/attestation of reconciliations and close tasks.
- Audit Trail
- Comprehensive logging of user activity and changes to financial data.
- Automated Controls Testing
- Features for periodic test and verification of key controls.
- Change Management Tracking
- Tracks all changes to process configurations, rules, and templates.
- Compliance Reporting
- Pre-built and customizable reports for regulatory compliance.
- Policy Enforcement
- Ability to enforce close process policies and escalation rules automatically.
- Retention Policy Management
- Automates application of document/data retention policies.
- SOX Compliance Features
- Built-in controls and checklists for Sarbanes-Oxley compliance.
- Segregation of Duties
- Ability to enforce separation of roles for critical processes.
- Sensitive Data Masking
- Automatically hides or redacts sensitive financial information.
- User Access Controls
- Granular controls over user roles and access to data/features.
Core Financial Close Functionality
Fundamental features that enable and automate essential financial close activities.
- Account Reconciliation Automation
- Automatically matches and reconciles account balances across systems.
- Accrual Management
- Automates the accrual calculation and posting for period-end.
- Automated Adjustments
- System identifies and automatically posts adjustment entries as needed.
- Automated Journal Entry Posting
- Ability to automate and schedule journal entries to various ledgers.
- Bulk Close Operations
- Ability to close multiple entities, books, or business units simultaneously.
- Close Calendar Management
- Helps manage and visualize close timelines, milestones, and dependencies.
- Close Task Checklists
- Provides configurable, tracked checklists to ensure all close tasks are completed.
- Custom Workflow Support
- Ability to define and automate multi-step close workflows tailored to organizational needs.
- Intercompany Elimination
- Automates the process of eliminating intercompany transactions for consolidated reporting.
- Number of Supported Ledgers
- Maximum number of separate general ledgers supported in the platform.
- Reconciliation Templates
- Provides customizable templates for different account types and reconciliations.
- Soft Close Capability
- Allows interim closing of ledgers before final close for review purposes.
- Sub-ledger to GL Reconciliation
- Automates and manages reconciliation between sub-ledgers and the general ledger.
- Suspense Account Monitoring
- Automatically monitors, tracks and resolves suspense account entries.
- Trial Balance Automation
- Enables real-time automated generation and validation of trial balances.
Cost & Commercial Terms
Attributes that determine the cost-effectiveness and commercial flexibility of the solution.
- Cost Predictability
- All-in costs clearly outlined with minimal hidden fees.
- Discounts for Multi-year Commitments
- Reduced pricing available for longer contracts.
- Flexible Contract Terms
- Monthly/annual options; early termination and upgrade/downgrade policies.
- Free Trial Availability
- Ability to try the software at no initial cost for a limited period.
- Implementation Fees
- One-off fees for initial setup or configuration.
- Modular Pricing
- Option to pay only for needed modules or features.
- Ongoing Maintenance Costs
- Annual/monthly fees for support, updates, and hosting.
- Per User Licensing
- Licensing and cost scales with number of users.
- Transactional Pricing Option
- Option for pricing based on volume of transactions processed.
- Transparent Pricing Model
- Clear, published or easy-to-understand pricing (vs. custom quotes only).
Implementation & Support
Services, support levels, and performance guarantees relevant to system deployment and ongoing use.
- 24/7 Customer Support
- Support availability around the clock (live chat, call, or ticket).
- Dedicated Account Manager
- Provides an assigned point of contact for ongoing support and escalation.
- Implementation Time
- Typical time frame required to deploy and go live.
- Knowledge Base
- Comprehensive self-serve documentation and troubleshooting guides.
- Onboarding Assistance
- Dedicated onboarding and migration support.
- Partner Network
- Ecosystem of third-party implementers and solution partners.
- SLAs for Issue Resolution
- Guaranteed maximum times for critical and non-critical issue resolution.
- Training and Certification Programs
- Structured courses and certifications for users and admins.
- Upgrade/Release Frequency
- How often platform releases major product enhancements.
- User Community Forums
- Active community or user groups for peer support.
Insurance-Specific Capabilities
Features tailored for the unique closing and regulatory requirements of insurance companies.
- Claims Payments Tracking
- Reconciles actual claims payments against reserves and accounting entries.
- Claims Reserve Calculations
- Supports actuarial reserve calculations and integration with actuarial systems.
- Investment Accounting Integration
- Automated feeds from investment management systems to GL/reconciliation.
- Multi-GAAP Support
- Handles US GAAP, IFRS 17, and other insurance accounting standards.
- Policy-to-Ledger Reconciliation
- Automated tools to reconcile policy systems with accounting ledgers.
- Premium Receivable Reconciliation
- Reconciles policy premium receivables automatically.
- Product/Line of Business Segmentation
- Allows close data and reporting by product or line of business.
- Regulatory Filing Automation
- System automates the population and e-filing of regulatory reports.
- Regulatory Reporting Templates
- Pre-built templates for statutory, regulatory and NAIC (US) or Solvency II (EU) disclosures.
- Reinsurance Agreement Tracking
- Automated reconciliation for ceded/premium for reinsurance contracts.
Integration & Data Management
Capabilities for seamless data import/export from ERPs, sub-ledgers, and external sources.
- API Access
- Availability of RESTful, SOAP or GraphQL APIs for integration and automation.
- Audit Trail for Data Changes
- Tracks all changes made to imported or exported data.
- Bulk Data Processing Speed
- Rate at which the platform can process and import bulk data.
- Data Import Automation
- Scheduled or on-demand data imports from multiple source systems.
- Data Transformation Tools
- Features to map, clean, and transform data for compatibility with various systems.
- Data Validation Rules
- Customizable controls to validate data integrity during the close process.
- ERP Integration
- Direct connectors or APIs for major ERPs (e.g., SAP, Oracle, Microsoft Dynamics).
- File Format Support
- Range of supported data file formats (Excel, CSV, XML, etc.).
- Integration with Document Management Systems
- Direct integrations with platforms like SharePoint or Box for supporting documents.
- Manual Data Entry Support
- Ability for users to manually upload, enter, or amend data as needed.
- Master Data Management Integration
- Supports connectivity to centralized master data systems.
- Real-Time Data Sync
- Synchronizes financial data in real-time or near real-time.
Process Automation & Orchestration
End-to-end orchestration of close procedures using automation tools, scheduling, and exception management.
- Automated Notifications
- Sends alerts and updates based on process events or deadlines.
- BPMN Support
- Compatibility with BPMN standard for documenting business processes.
- Business Rule Automation
- Ability to define and apply custom business logic for process flows.
- Exception Handling
- Automates identification and escalation of exceptions or breaks.
- Parallel Processing Support
- Allows tasks to be completed in parallel, speeding up the close.
- Performance Monitoring
- Real-time tracking of process progress and blockers.
- Role-based Task Assignment
- Automated assignment of tasks to users based on roles, workload, or rules.
- Scheduling Tools
- Configurable schedules for automated run of close activities.
- Task Automation
- Automates repetitive tasks like reconciliations, reminders, and calculations.
- Workflow Engine
- Configurable process flows with automated assignment and hand-offs.
Reporting, Analytics & Visualization
Tools for creating, sharing, and analyzing close status, KPIs, and outcomes.
- Benchmarking & Trend Analysis
- Uses historical data to benchmark closes and spot long-term trends.
- Custom Report Builder
- User-friendly interface to create custom reports and visualizations.
- Drill-down Capabilities
- Ability to move from summary data into details and source transactions.
- Export Options
- Range of export formats and direct integration to BI tools.
- KPI Dashboards
- Live dashboards tracking close metrics (cycle time, open items, bottlenecks, etc).
- Real-time Close Progress Tracking
- Live display of process completion, overdue tasks, and status indicators.
- Report Scheduling
- Automated, periodic report generation and distribution.
- Standard Financial Reports
- Pre-built templates for key financial close and reconciliation reports.
- User-defined KPIs
- Flexible creation and monitoring of custom close-related metrics.
- Variance Analysis Tools
- Automated tools to identify and analyze variances in financial results.
Scalability & Performance
Product characteristics that determine its capacity and ability to efficiently handle increasing workloads.
- API Rate Limits
- Maximum number of API calls per time unit.
- Batch Processing Throughput
- Maximum number of records processed per hour in batch operations.
- Close Cycle Time Reduction
- Typical reduction in close time when using the platform.
- Concurrent User Capacity
- Maximum simultaneous users supported without loss of performance.
- Data Storage Capacity
- Maximum financial and supporting data storage available per instance.
- Flexible Deployment Models
- Options for SaaS, on-premises, or hybrid deployments.
- Geographic Distribution
- Support for distributed teams and operations across multiple regions.
- Load Balancing Support
- System remains performant during peak workloads through automated load balancing.
- Performance Monitoring Tools
- Built-in analytics for tracking system response and throughput.
- Supported Entities/Business Units
- Maximum organizational units/entities handled within a single deployment.
Security & Disaster Recovery
Measures and capabilities ensuring information security, privacy, and business continuity.
- Audit Log Retention
- Length of time audit logs are retained and accessible.
- Data Backup Frequency
- How often the platform conducts full backups.
- Data Encryption
- Encrypts data in transit and at rest using industry-standard protocols.
- Disaster Recovery SLA
- The committed time within which systems are restored after a disaster.
- Granular Permission Settings
- Detailed controls for access to objects, fields, and actions.
- Multi-factor Authentication
- Enhances platform access security via MFA/2FA options.
- Regular Security Audits
- Platform undergoes periodic third-party or internal security testing.
- Security Certifications
- Possession of industry recognized certifications (e.g., ISO 27001, SOC 2).
- Single Sign-On Integration
- Supports SSO via SAML, OAuth, or Active Directory.
- User Session Management
- Automatic log-off and session control features.
User Experience & Collaboration
Tools and interfaces designed for ease of use, transparency, and teamwork during the close.
- Accessibility Compliance
- Meets standards like WCAG 2.1 for accessible digital experiences.
- Bulk Actions
- Perform multiple actions (close, approve, assign) at once to speed work.
- In-app Collaboration
- Features like commenting, notes, and attachments within the close process.
- Integrated Chat/Message System
- Instant messaging for contextual collaboration within the platform.
- Mobile Access
- Responsive web/mobile app interfaces for completing close tasks remotely.
- Multi-currency Support
- Compatible with multiple currencies, conversion rates, and reporting requirements.
- Multi-language Support
- Availability in multiple languages for global teams.
- Personalized Task Lists
- Each user sees their own prioritized and assigned tasks.
- Role-based Dashboards
- Personalized views for different user types (controllers, accountants, reviewers, etc.)
- User Training Modules
- Integrated tutorials, training content, and help guides.