Refinitiv Wealth Management

from LSEG Data & Analytics

Portfolio management solution with market data, analytics, client reporting, and compliance tools. Offers portfolio analysis, risk management, and digital client engagement capabilities for wealth managers.
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Platforms that help wealth managers construct, analyze, rebalance, and report on client investment portfolios.

Portfolio Management Systems analysis
User Experience & Support
(11 Yes /11 Known /14 Possible features)

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1. Supported concurrent users
Maximum number of concurrent users the system can support
No information available
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2. Support response time
Average time to first response for support tickets
No information available
3. User feedback mechanism
Process for users to provide feedback and enhancement requests
Product feedback and enhancement requests supported via client portals and account managers.
4. Client success management
Dedicated client success resources for ongoing support
Client success management referenced in ongoing support section.
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5. Sandbox environment
Availability of sandbox or test environments
No information available
6. Regular updates
Frequency and transparency of system updates and enhancements
Refinitiv provides frequent platform updates and release notes.
7. Implementation services
Professional services for system implementation
Professional services offered for implementation and onboarding.
8. In-app guidance
Contextual help and guidance within the application
In-app guidance and contextual assistance available.
9. User community
Active user community for knowledge sharing
Global client/user community and knowledge sharing referenced.
10. Support SLA
Defined service level agreements for technical support
Support SLAs discussed during onboarding.
11. User training resources
Comprehensive training materials and programs
Formal training resources, webinars, and support programs available.
12. Multi-language support
Availability of the interface in multiple languages
System available in multiple languages for global clients.
13. Role-based access control
Granular control over user permissions based on roles
Role-based permissioning described in administration/security overview.
14. Interface customization
Ability for users to customize their interface and workflows
Interface customization—users can configure dashboards and workflows.
Technology & Integration
(12 Yes /12 Known /14 Possible features)

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Compliance & Regulatory
(9 Yes /9 Known /13 Possible features)

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Trading & Order Management
(10 Yes /10 Known /13 Possible features)

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Financial Planning Integration
(7 Yes /7 Known /13 Possible features)

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Performance Reporting
(12 Yes /12 Known /13 Possible features)

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Risk Management
(11 Yes /11 Known /13 Possible features)

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Investment Research & Analysis
(12 Yes /12 Known /13 Possible features)

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Portfolio Construction & Management
(11 Yes /11 Known /13 Possible features)

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Client Management
(6 Yes /6 Known /12 Possible features)

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Publicly available data.

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