Forsta CX Platform
from Confirmit (now Forsta)
Enterprise feedback platform with multi-channel data collection, advanced analytics, and reporting. Includes insurance-specific survey templates, journey mapping tools, and benchmarking. Offers specialized modules for tracking customer experience across underwriting, claims, and policy servicing.
Category:
Customer Feedback and Survey Tools
in:
Customer Service
Applications that collect, analyze, and report on customer satisfaction data, Net Promoter Scores, and other feedback metrics to improve service quality.
Forsta CX Platform
Publicly available data.
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