IBM Algorithmics Risk Management
from IBM
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1. Upgrade Automation
Automated process to apply updates and upgrades.
No information available
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2. Online Knowledge Base
Self-service documentation, FAQs, and troubleshooting guides.
Knowledge base and e-learning/training referenced in client portal.
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3. Release Frequency
Frequency and regularity of maintenance releases and patches.
No information available
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4. Service Level Agreement (SLA) Uptime
Guaranteed system availability percentage as per SLA.
No information available
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5. 24/7 Support Availability
Round-the-clock technical and operational support.
Support is provided globally and 24/7 as part of IBM service contracts.
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