Ivanti Neurons for MDM
from MobileIron (acquired by Ivanti)
A mobile device management solution that enforces security policies, manages mobile apps, protects financial data, and ensures regulatory compliance. Features include biometric authentication, remote wipe capabilities, app vetting, secure document sharing, and detailed audit logs for compliance.
Category:
Secure Mobile Devices
Tablets and smartphones with enhanced security features allowing advisors to access client information and financial planning tools while meeting with clients outside the office.
Analysis on right >
Secure Mobile Devices analysis
Deployment, Support, and Training
(8 Yes /8 Known /10 Possible features)
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1. Feedback & Feature Request System
Enables users to submit suggestions and requests for enhancements.
User feedback/feature request system is acknowledged in user support documentation.
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2. Test/Sandbox Environment
Safe environment for testing new features/configurations.
Ivanti MDM provides sandbox and test environments for organizational deployments.
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3. API Documentation
Complete documentation for developers integrating the platform.
API and developer documentation is available for Neurons for MDM.
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4. User Role Training Programs
Custom training by user function (advisor, admin, client).
No information available
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5. Flexible Deployment Options
Supports cloud, on-premises, or hybrid deployment models.
Ivanti Neurons for MDM supports on-premises, cloud, and hybrid deployment models.
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6. Dedicated Account Manager
Assigned specialist for organizational needs and issue escalation.
No information available
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7. Knowledge Base
Online repository of FAQs, guides and troubleshooting tips.
Ivanti provides robust online documentation and knowledge base for customers.
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8. 24/7 Help Desk Support
Continuous support by phone, chat, or web.
24/7 support is an industry norm for global SaaS/MDM offerings like Ivanti’s.
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9. In-App Tutorials & Help
Embedded resources to assist new or returning users.
In-app tutorials/help are standard for user onboarding in Ivanti MDM.
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10. Guided Onboarding
Step-by-step instructions for initial setup for users and administrators.
MDM deployment features guided onboarding and deployment guides for org admins.
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Platform Reliability & Performance
(7 Yes /7 Known /10 Possible features)
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Collaboration & Communication
(3 Yes /3 Known /10 Possible features)
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Audit, Reporting & Compliance
(5 Yes /5 Known /10 Possible features)
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Integration & Interoperability
(0 Yes /0 Known /10 Possible features)
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Transaction Security & Control
(5 Yes /5 Known /10 Possible features)
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User Experience & Interface
(1 Yes /1 Known /11 Possible features)
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Mobile Device Management (MDM) & Security Monitoring
(9 Yes /9 Known /11 Possible features)
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Data Encryption & Privacy
(4 Yes /4 Known /11 Possible features)
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Authentication & Access Control
(8 Yes /8 Known /13 Possible features)
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Publicly available data.
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